Mini-Workshop

Building Optimal Outcomes by Strengthening Team Trust (BOOST): A Team Coaching Approach to Enhanced Interprofessional Practice

- CDT
Room: St. Nicholas B
Cecile Foshee, PhD, MEd
Cleveland Clinic Foundation
Ronna Romano, MBA
Cleveland Clinic
Stormy Sweitzer, PhD
Cleveland Clinic
Aanchal Kapoor, MD, MEd
Cleveland clinic
Track:
  • Expanding Interprofessional Health and Social Care Teams and Collaborative Practice

Medical errors remain one of the leading causes of death in the US, with over 170,000 deaths attributed to these errors in 2019. While effective interprofessional collaboration is essential for mitigating such errors and improving quality, healthcare teams face significant challenges in establishing it. Further, implementing impactful interprofessional education in the workplace that directly impact care delivery and team functioning remains challenging. Barriers include professional silos, hierarchical structures, and the logistical challenges of bringing multiple professions together to learn from each other.

The BOOST (Building Optimal Outcomes by Strengthening Team Trust) program addresses these challenges through a team coaching approach that transforms how healthcare professionals collaborate. Through assessment and collaborative development, BOOST helps teams break down professional silos, strengthen communication across roles, and build the trusting relationships necessary for effective healthcare delivery. This innovative approach creates opportunities for diverse team members to contribute their unique perspectives and expertise while fostering psychological safety and mutual respect.

Learning Objectives

  • Employ team coaching techniques to surface and address interprofessional collaboration challenges in healthcare settings
  • Utilize relational mapping to identify and address communication barriers between professional groups
  • Discuss strategies that promote sustainable interprofessional collaboration

References

  • 1. Institute of Medicine. (2015). Measuring the Impact of Interprofessional Education on Collaborative Practice and Patient Outcomes. The National Academies Press.
  • 2. Herzberg et al. (2019). Association between measured teamwork and medical errors: an observational study of prehospital care in the USA. BMJ Open, 9(10):e025314.
  • 3. Foshee C, Walsh H, et al. (2022). Pursuing Excellence: Innovations in Designing an Interprofessional Clinical Learning Environment. J Grad Med Edu.
  • 4. Gittell JH, Godfrey M, Thistlethwaite J. (2013). Interprofessional collaborative practice and relational coordination: Improving healthcare through relationships. J Interprofessional Care, 27(3), 210-213.