As a certified professional in healthcare quality and certified Lean Six Sigma Black Belt, Rami leads the implementation and oversight of strategies designed to enhance inclusive excellence and equitable, organizational efficiency, high-quality care and patient safety across all aspects of North Oaks Health System’s operations, with nearly 20 years of applicable experience. Rami is a three-time graduate of the University of Texas at Arlington, where she earned a Doctor of Nursing practice degree with a concentration in executive nurse leadership, a master’s degree in nursing administration and a bachelor’s degree in nursing. Rami is certified by the Six Sigma Global Institute as a Lean Six Sigma Black Belt specializing in organizational efficiency and productivity. Rami also completed the Certified Patient Experience Mastery Program, equipping her with essential skills to elevate patient-centered care standards. Rami is dedicated to improving care delivery, skilled in using data driven approaches to identify areas for improvement, and implementing solutions that foster collaboration among interprofessional teams. Rami is passionate about empowering patients through engagement strategies and personalized care, resulting in increased satisfaction and better health outcomes